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Privacy Policy

Last updated: July 2026

Your privacy matters to us. This Privacy Policy explains what information Naad AI collects, why we collect it, and the choices you have. It applies to the Naad AI website, applications, and services (the "Service").

By using the Service, you agree to the collection and use of information in line with this policy.

01.Information We Collect

We collect information you give us directly and information generated as you use the Service.

  • Account details — your name and email address when you sign up.
  • Payment information — processed securely by our payment provider; we do not store your full card number.
  • Wellness inputs — responses you provide in assessments (such as the Dosha assessment) to personalise recommendations.
  • Usage data — the frequencies and sessions you play, session duration, and device/browser information.

02.How We Use Your Information

We use your information to run and improve the Service.

  • To create and manage your account and subscription.
  • To personalise sound recommendations and track your listening history.
  • To process payments and prevent fraud.
  • To respond to support requests and send important service updates.

03.AI Processing

Some recommendations are generated by AI based on the wellness inputs you provide and integrated traditional knowledge (Ayurveda / TCM). We use this data to produce personalised protocols. AI outputs can contain errors and are provided for educational purposes only.

04.How We Share Information

We do not sell your personal data. We share information only with trusted service providers who help us operate the Service — such as payment processing, hosting, and analytics — and only to the extent needed to perform those functions. We may also disclose information where required by law.

05.Cookies & Analytics

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used so we can improve it. You can control cookies through your browser settings; disabling some cookies may affect functionality.

06.Data Retention

We keep your personal data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we take reasonable steps to delete or anonymise it.

07.Your Rights

Depending on where you live, you may have rights over your personal data.

  • Access the personal data we hold about you.
  • Correct inaccurate information.
  • Request deletion of your account and associated data.
  • Object to or restrict certain processing.

08.Data Security

We use appropriate technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to safeguard your data and respond promptly to any incidents.

09.Children's Privacy

The Service is not intended for anyone under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

10.Changes & Contact

We may update this policy from time to time; the "Last updated" date above reflects the latest version. For any privacy questions or to exercise your rights, contact us at support@naad.ai.