Refund & Cancellation Policy
Last updated: July 2026
This policy explains how subscriptions, cancellations, and refunds work for paid plans on Naad AI. It applies alongside our Terms & Conditions.
01.Subscriptions
Paid plans are billed in advance on a recurring basis (for example, monthly or yearly) according to the plan you choose on our Plans page. Your subscription renews automatically at the end of each billing period until you cancel.
02.Cancelling Your Plan
You can cancel at any time from your account settings. When you cancel, your plan stays active until the end of the current billing period, and you will not be charged again after that. You keep access to paid features until the period ends.
03.Refunds
Because Naad AI is a digital service delivered instantly, payments are generally non-refundable once a billing period has started. We may, at our discretion, issue a refund in cases such as a duplicate charge, a technical fault that prevented you from using the Service, or where a refund is required by law.
04.How to Request a Refund
To request a refund, email support@naad.ai from the address linked to your account within 7 days of the charge, including your account details and the reason for the request. We review each request individually and aim to respond within a few business days.
05.Approved Refunds
If a refund is approved, it is returned to your original payment method. The time it takes to appear depends on your bank or card provider.
06.Contact
For any billing questions, contact us at support@naad.ai.